Powell Furniture Reviews
(Rated by 6 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Price & Quality4.8
- Customer Service4.0
- Shipping & Delivery4.7
- Return Policy5.0
Recent Customer Reviews (6)
Corey North
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Fern Fletcher
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Erica Milanesi
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Nick Grant
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Parisa De Boorder
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Josephine Gilbert
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Powell Furniture Pros & Cons
Pros
1
Wide Selection: Offers a diverse range of furniture styles and categories.
2
Quality Products: Known for durable and well-crafted furniture.
3
Customer Service: Generally positive reviews on helpful and responsive support.
4
Online Convenience: Easy to browse and purchase furniture online.
5
Delivery Options: Provides various shipping and delivery services.
6
Durability and Style: The blend of metal and wood offers both sturdy construction and aesthetic appeal.
7
Comfort and Functionality: Features like adjustable bases and zero gravity positioning enhance user comfort.
8
Customer Trust: Long-standing family ownership and community involvement build customer confidence.
9
Comprehensive Product Range: Ability to furnish multiple rooms with coordinated styles and functional pieces.
10
Accessible Support: Contact options for personalized service and access to specialized products.
CONS
1
Pricing: Some items may be priced higher compared to competitors.
2
Shipping Times: Potential delays or longer wait times for delivery.
3
Return Policy: Return process might be restrictive or involve fees.
4
Limited Physical Locations: May have fewer brick-and-mortar stores for in-person shopping.
Powell Furniture Features and Benefits
Features
Wide Selection
Offers a diverse range of furniture styles and categories, including sofas, sectionals, recliners, chairs, beds, mattresses, dining sets, and more, enabling comprehensive furnishing of multiple rooms with coordinated styles.
Quality Products
Known for durable and well-crafted furniture with a focus on quality and affordability.
Customer Service
Generally positive reviews on helpful and responsive support with accessible contact options for personalized service.
Online Convenience
Easy to browse and purchase furniture online.
Delivery Options
Provides various shipping and delivery services.
Unique Design Elements
Combines metal with wood for distinctive looks, such as sturdy metal bases with curved legs and oak woodgrain veneer finishes, offering durability and style.
Specialized Equipment
Includes adjustable bases, zero gravity position features, and USB ports integrated into some furniture, enhancing comfort and functionality.
Family-Owned Legacy
Established in 1942 with multiple generations actively involved, emphasizing community and ethical standards, building customer trust.
Multiple Locations
Serves areas including Fredericksburg, Richmond, Charlottesville in Virginia, and Maryland.